VOLVO CAR USA

Home Shipment Program

When the time comes, we'll ship your Volvo home.

The Program

As a Volvo VIP, you have access to a host of enviable savings and benefits while you plan your return or your move from Europe to the USA. When the time comes, you won't have to worry about the trouble involved in shipping your Volvo from Europe. The Volvo Home Shipment Program provides our customers the ability to travel through Europe with the ease of dropping off outside of Gothenburg.

If you choose Gothenburg there are no extra charges associated with your home shipment. For other locations, a transfer charge is applied (Dropping Off Your Car) to facilitate the transfer of the vehicle from the drop off location to the port of departure from Europe. The transfer time from the Home Shipment Agent to the port of departure is 4 to 14 days, depending on the distance and the carrier.

For Tourist customers planning on staying the maximum 6 months, the vehicle must be dropped off back in Gothenburg, drop offs outside of Gothenburg have a maximum of 2 months.

To Do List

Taking advantage of the Home Shipment Program is easy. A few legal and other formalities have to be observed, however.

You will receive a Volvo Home Shipment Voucher with your new Volvo. Keep this valuable document, which proves that you are entitled to the home shipment service.
Fill out our Schedule Drop Off Form 2 to 3 business days before your planned drop off date.
Be sure the car is cleaned before handing it over. The condition of the car will be inspected prior to transport. NO personal items should be left in the car. Please note, should the car be dirty, the shipping company may refuse to load the car.
Sign the condition report before you leave the agent’s office. A copy should be kept.
For cars shipped to the US a special catalytic converter document is required by the EPA (Environmental Protection Agency). You will be given this form to fill in when you hand over your car at the authorized home shipment agent.
The fuel level of the car should not exceed more than 25% of the tank capacity at the time of drop off.

Dropping Off Your Car

The locations below are where you can hand over your car for sale shipment from Europe to North America. If you choose Gothenburg there are no extra charges. For other locations, a transfer charge is applied (shown in brackets). Please also check for national holidays. The transfer time from the Home Shipment Agent to the port of departure is 4 to 14 days, depending on the distance and the carrier.

For Tourist customers planning on staying the maximum 6 months, the vehicle must be dropped off back in Gothenburg, drop offs outside of Gothenburg have a maximum of 2 months.

On Board Diagnostics Report Requirement for Shipping

As of July 2024, our shipping partner, Wallenius Wilhelmsen, mandates an On-Board Diagnostics (OBD) report for all cars with more than 310 miles/500 km before they can be shipped back to the United States. This requirement is beyond Volvo’s control and is strictly imposed by the shipping company.

Key Requirements:

OBD Report Timing: The OBD report must be generated within 7 days prior to the car's drop-off for home shipment.
Report Contents: The OBD report should include: State of Charge (SOC), State of Health (SOH) of the battery, and no faults detected.

If there are any faults, they must be resolved at a service center. This is generally handled under warranty.

Customer Instructions:
Drop-off in Gothenburg: No additional action is required if you drop off your car in Gothenburg, Sweden.
Drop-off Outside Gothenburg: If you plan to drop off your car at any other location, you must visit a service center to obtain the OBD report before drop-off.

Please discuss this with your delivery specialist upon delivery if you need any assistance.

Cost Implications:
- The cost for obtaining the OBD report will be borne by the customer.
- To compensate for this expense, we have reduced the drop-off location fee, which covers the transportation of your car from the drop-off point to the port of departure.

Shipping Information:
Your car will then be shipped on the first available vessel to your destination in North America. Contact information valid as from April 2021. Please note that address and price information are subject to change without notice.

To schedule your drop-off at one of the locations shown below, please submit your details through the Schedule Drop-off section.
You may also call + 46 31 742 1268, or email homeshipment.se@scangl.com.

MECHELEN, BELGIUM (Serving Brussels & Antwerp) | € 805

COPENHAGEN, DENMARK | € 930

PARIS, FRANCE | € 1105

DUISBURG, GERMANY | € 805

ESSLINGEN, GERMANY | € 805

FRANKFURT, GERMANY | € 805

HAMBURG, GERMANY | € 805

KAISERSLAUTERN, GERMANY | € 805

MUNICH, GERMANY | € 805

AMSTERDAM, THE NETHERLANDS | € 805

PYONGTAEK, SOUTH KOREA | € TBD

MADRID, SPAIN | € 1305

GOTHENBURG, SWEDEN | No Charge

LAKENHEATH, UNITED KINGDOM | £ 495
US Military only

Transport Schedule from Europe to North America

Destination	Approx. Sailing Schedule*	Approx. Transport time from drop off to North American port	Approx. Port handling + inland transport time in North America**
Newark, NJ	Once a week	6-8 Weeks	15 Working days
Baltimore, MD	Once a week	6-8 Weeks	15 Working days
Brunswick, GA	Every 14 days	7-9 Weeks	15 Working days
Port Hueneme, CA	Every 14 days	9-11 Weeks	15 Working days
Tacoma, WA	Every 14 days	10-13 Weeks	15 Working days
Halifax, CA	Once a week	6-8 Weeks	15 Working days

* The shipping line reserves the right to cancel sailings without prior notice. In case of cancellation of sailing by the shipping line, Volvo Car Corporation does not accept liability for any delays in shipment to North America. All Volvo vehicles to the above-mentioned destinations are shipped on roll-on/roll-off vessels.

Please note due to European holiday there are less vessels sailing between July and August and Home Shipment timelines may be extended up to one month.

** For deliveries to Alaska and Hawaii, please add approximately 3 more weeks.

Bringing Your Documents

Much of the documentation required to transport and ship your Volvo car back to the United States will be produced by and gathered by your drop off agent.

However, there are some documents that you need to provide at the time of drop off. These include:

Military

The Volvo Home Shipment Voucher (supplied at original delivery).
Photo ID – clear copy of passport (of Military member).
Copy of MSO (Manufacture’s Statement of Origin). Original given at delivery, or sent to lienholder.
Copy of Bill of Sale (supplied at original delivery).
Copy of your non-US registration to prove that vehicle has been registered overseas.
Copy of your PCS orders (bringing you overseas and returning to the US).
CBP Supplemental declaration form.
CBP 3299 form – Declaration for free entry of unaccompanied articles.

Tourist

The Volvo Home Shipment Voucher (if provided).
Photo ID.

Schedule Drop-off

Please submit your drop-off details*.

For drop-offs in Gothenburg
Your Delivery Specialist at World of Volvo will be your point of contact.
If you have already submitted a drop-off request and need to make a change, please contact your Specialist directly or email delivery@volvocars.com.

On Board Diagnostics Report will be completed as a part of the Home Shipment process.

For drop-off locations outside of Gothenburg
An Overseas Delivery Specialist will contact you within 24-48 hours to confirm scheduling.
If you have already submitted a drop-off request and need to make a change, please contact Scan Global Logistics by phone at + 46 31 742 1268 or by email at homeshipment.se@scangl.com.

Please ensure you obtain an On Board Diagnostics Report and if needed resolve any errors within 7 days of dropping off your car for Home Shipment. Please consult the Dropping Off Your Car tab for more information.

Customer Details

First name:

Last name:

Date of birth:

Overseas Address

Street:

City:

Postal code:

Country:

Country code:

Phone:

Email address:

Valid until:

US Notifying Address

Street:

City:

State:

ZIP:

Phone:

Email address:

Vehicle Details

Model:

Model year:

Original delivery date of vehicle:

VIN:

Order number:

Through which sales program was your car purchased?:

Drop-off Information

Where do you plan to drop off your car?

When do you plan to drop off your car?

Shipping Information

To which retailer in the USA would you like your Volvo shipped? The following are the retailers closest to your address:

US Notifying Address must be entered to view these results.

If you don't see your preferred Volvo Retailer in the list above, search by the retailer's name in the field below. You can use our Find a Retailer tool to assist with this process.

Comments (optional):

Use this field if you have any questions or would like to include a comment.

Vehicles dropped off between July and August may be subject to delays as a result of low shipping volume from Europe during summer months.

We are responsible for the personal data processed in connection with the Shipment. All processing will take place in accordance with applicable legislation concerning processing of personal data as well as our Privacy Policy.

You acknowledge that your personal data is processed not only by us but also by our dealers as well as Volvo Car Corporation, a Swedish company with registration number 556074-3089, with the address 405 31 Gothenburg, Sweden and its affiliates. Unless you agree to be contacted by us for any other reason, your personal data will only be processed in order for us to fulfil our obligations in relation to these Terms (which, for avoidance of doubt, will still include a transfer of meaning for example that your personal data will be transferred to our affiliates, local dealers, and potential other business commercial partners of ours processing data on our behalf). You also acknowledge that we, Volvo Car Corporation and such affiliates and dealers and partners may conduct their processing of your personal data outside the US in countries other than your country, and for such reasons may transfer your personal data to Sweden and such other countries, including but not limited to transfers of your personal data into and out of the European Economic Area (EEA) and processing thereof within as well as outside of the EEA.

You agree that Volvo Car USA LLC, the Dealer, and their respective representatives and affiliates, may contact you at the telephone number(s) provided. This may include calls and text messages to mobile, cellular or similar wireless devices, using automatic telephone dialing systems and/or pre-recorded messages. By providing your email address, you agree to receive email communications from Volvo Car USA, and Dealers for the purposes of distributing information about your Shipment.

If you are interested in purchasing a vehicle through the Volvo Overseas Delivery Program, please contact overseas@volvoforlife.com.

For inquiries regarding dropping off your vehicle, transport related questions, or general inquiries, please contact Scan Global Logistics.
They are available by phone at + 46 31 742 1268 or by email at homeshipment.se@scangl.com.